Support

Vertane is built by one person. Every email comes straight to me.

Get in touch

Questions, bugs, feedback, or you just want to tell me something isn't working — email getsteadwell@gmail.com and I'll get back to you.

If you're reporting a bug, it helps a lot if you mention what phone you're on and what you were doing when it happened. No pressure though — a one-line email is fine.

Managing your subscription

Vertane Premium is billed through Apple, not through us. To view, change, or cancel your subscription:

• Open the Settings app on your iPhone
• Tap your name at the top, then Subscriptions
• Select Vertane

You can also reach that screen directly from inside the app — Settings tab, then "Manage Subscription."

Cancelling stops the next renewal. You keep premium access until the end of the period you already paid for.

Refunds

Apple handles all payments and refunds for App Store subscriptions — we never see your payment details and can't issue refunds ourselves. To request one, visit reportaproblem.apple.com and sign in with your Apple Account.

Restoring a purchase

New phone, or reinstalled the app? Open the paywall inside Vertane and tap Restore Purchases. Your subscription is tied to your Apple Account, so it will come back without paying again.

Deleting your account and data

Settings tab → Danger Zone → Delete account. This permanently removes your profile, history, and everything else tied to your account. It can't be undone, and it doesn't cancel your subscription — do that separately through Apple using the steps above.

A note on what Vertane is

Vertane is a habit-recovery tool, not therapy and not a substitute for professional help. If you're struggling with something bigger than a habit, please talk to a qualified professional.

If you're in crisis in the US, you can call or text 988 to reach the Suicide & Crisis Lifeline, any time.

This app was previously called Steadwell — same app, same founder, new name. The email above still works.